• Write user-friendly content that meets the needs of the target audience and sets the project up for success.
• Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications.
• Develop a periodic review register to ensure all documents are maintained in accordance with contract requirements.
• Constantly evaluate the content of documents and develop innovative approaches for improvement.
• Research, outline, write, and edit new and existing content, working closely with various teams to understand project requirements.
• Independently gather information from subject matter experts to develop, organise, and write procedure manuals, technical specifications, and process documentation.
• Work with the leads to identify suitable documentation repositories to enable easy and efficient access by the team when required.
• Work with the leads to revise and edit documents and determine the best solution for data compilation and centralised storage.
• Research, create and maintain information architecture templates that uphold organisational standards, and allow for easy access.
• Develop content in alternative media forms for maximum usability, with a consistent and cohesive message across all documentation.
• Assist with the creation of Construction Work Packs in the Switch system.
• Creation of RFI’s/NCR’s/FCR’s

Minimum Qualifications/ Experience

• HNC/HND in relevant technical field.
• IOSH Managing Safely preferred
• CCNSG or HSE MaPs Safety Passport
• Capable of obtaining security clearance of BPSS
• 2-4 years' industry experience as an effective technical writer within a major infrastructure project-based environment.
• Proven ability to quickly learn and understand complex topics.
• Previous experience writing documentation and procedural materials for multiple audiences.
• Excellent written and verbal communication skills, with a keen eye for detail.
• Experience of working with engineering to improve the user experience (design and user interface), to help refine content and to create visuals and diagrams for technical support content.
• Extensive experience of using Microsoft Office suite of programmes.